Tree emergencies include fallen trees blocking roads or driveways, trees or large branches that have fallen on structures, hanging or damaged branches threatening property or people, storm-damaged trees posing immediate danger, and any tree-related situation that poses an immediate safety hazard.

We prioritize emergency calls and typically respond within 1-2 hours, depending on weather conditions and location. For life-threatening situations, we coordinate with local emergency services and arrive as quickly and safely as possible.

Yes, we provide emergency services during severe weather when it’s safe to do so. However, during extreme conditions like active storms, we may need to wait until conditions improve for the safety of our crew and clients. We monitor weather conditions closely and respond as soon as it’s safe.

Absolutely! Our 24/7 emergency tree services are available 365 days a year, including weekends, holidays, and after-hours. Tree emergencies don’t follow a schedule, and neither do we.

Keep a safe distance from damaged trees and power lines. Don’t attempt to remove debris yourself. Clear the area of people and pets. Take photos for insurance if it’s safe to do so, and if power lines are involved, contact your utility company immediately. We’ll provide specific safety guidance when you call.

Yes, we have experience working with insurance companies and can provide detailed documentation, photos, and estimates needed for your claim. We can also work directly with your insurance adjuster to ensure a smooth claims process.